Duties/Responsibilities:

• Greet guests warmly and assist with scheduling and booking all watersports and recreational activities.
• Promote resort events, excursions, and programs to enhance guest engagement.
• Provide clear safety instructions and guidance for all activities and equipment use.
• Create positive first and last impressions, ensuring each guest feels valued and welcomed.

• Maintain a clean, organized, and safe environment in all recreation and waterfront areas.
• Inspect and maintain watersports and recreational equipment (sailboats, kayaks, windsurfing gear, etc.).
• Secure all recreation equipment and supplies after use.
• Support inventory control by tracking and reporting equipment, supplies, and merchandise needs.

• Enforce all resort policies, safety, and security procedures.
• Report any incidents, accidents, or unsafe conditions promptly.

            Essential Traits:

• Passion for providing superior guest service and creating memorable experiences.
• Friendly, approachable, and attentive communicator.
• Strong multitasking and organizational skills.
• Professional demeanor and excellent personal presentation.
• Dependable, punctual, and adaptable to flexible schedules

           Key Results Indicators:

• High guest satisfaction
• Compliance with all safety and resort standards.

Specific Technical / General:

• Minimum of one (1) year of experience in recreation, watersports, or hospitality.
• CPR, First Aid, and Lifeguard certifications, preferred.
• Knowledge of basic watersports equipment.
• Strong communication and customer service skills.
• Must be energetic, motivated, and enthusiastic about outdoor activities.
• Able to work outdoors in varying weather conditions
• Ability to perform physical tasks including lifting up to 50 lbs, bending, reaching, standing for long periods, and working at a physically active pace.
• Must be self-motivated, detail-oriented, and capable of working with minimal supervision.