Duties/Responsibilities:

· Supervise and coordinate all recreation, beach, and watersports activities including kayaking, paddleboarding, etc.

· Lead and motivate the recreation team to deliver personalized, luxury service.

· Schedule staff, assign daily duties, and monitor performance to ensure operational efficiency.

· Conduct daily inspections of beaches, pools, and recreation areas to ensure cleanliness, safety, and compliance with resort standards.

· Ensure all safety procedures are followed and that staff are properly trained in emergency and first aid protocols.

· Assist in planning, promoting, and executing guest activities, tournaments, and special recreational events.

· Greet and engage with guests daily, ensuring a welcoming, professional, and proactive approach.

· Provide expert guidance on recreation and beach activities, tailoring experiences to guest preferences.

· Respond to guest feedback and resolve any concerns promptly and professionally.

· Promote resort amenities, excursions, and events to enhance guest engagement and experience.

· Oversee the maintenance, inventory, and security of all watersports and recreation equipment.

· Ensure that all equipment is in safe working conditions, conducting routine inspections and minor repairs as needed.

· Maintain accurate records of equipment usage, maintenance schedules, and safety checks.

· Ensure compliance with resort policies, safety regulations, and environmental standards.

· Support the Rooms Manager with budgeting and procurement planning for recreation operations.

           Essential Traits:

· Strong leadership and communication skills with a guest-focused mindset.

· Energetic, proactive, and service-driven personality.

· Excellent organizational and multitasking skills.

· Maintain a professional appearance and demeanor at all times.

· Dependable, punctual, and adaptable to varying schedules including weekends and holidays.

· Positive attitude with a commitment to teamwork and continuous improvement.

K                 Key Results Indicators:

· Consistent high guest satisfaction.

· Efficient and safe operation of all beaches and recreation activities.

· Well-maintained facilities and equipment with minimal downtime.

· Ensure adherence to safety and service standards are maintained.

Specific Technical / General:

· Minimum of 3 years experience in recreation, watersports, or hospitality, including 1–2 years in a supervisory role.

· CPR, First Aid, required; Lifeguard certifications a plus.

· Strong knowledge of beach and water safety, as well as equipment operation (kayaks, paddleboards, sailboats, etc.).

· Excellent communication and problem-solving skills.

· Proficient in Microsoft Office and basic administrative skills.

· Physically fit to perform outdoor duties in various weather conditions.

· Ability to lift up to 50 lbs, stand for extended periods, and perform physically demanding tasks.